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	<title>The Amazing Society &#187; crisis communications</title>
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	<link>http://theamazingsociety.com</link>
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		<title>Crisis Management too close to home</title>
		<link>http://theamazingsociety.com/2009/08/crisis-management-too-close-to-home/</link>
		<comments>http://theamazingsociety.com/2009/08/crisis-management-too-close-to-home/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 12:14:35 +0000</pubDate>
		<dc:creator>Jonas Bohlin</dc:creator>
				<category><![CDATA[Vardag]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[crisis communications]]></category>

		<guid isPermaLink="false">http://www.theamazingsociety.com/?p=237</guid>
		<description><![CDATA[Colleagues, clients and friends, these are trying times. Our dear David Thulin suddenly took ill earlier this week and is currently admitted to Karolinska Sjukhuset in Stockholm. He has undergone complex operations and is in stable condition. At this point &#8230; <a href="http://theamazingsociety.com/2009/08/crisis-management-too-close-to-home/">Läs mer <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Colleagues, clients and friends, these are trying times. Our dear David Thulin suddenly took ill earlier this week and is currently admitted to Karolinska Sjukhuset in Stockholm. He has undergone complex operations and is in stable condition. At this point we have little other information to part with, and we do not know how long he will need to recuperate.</p>
<p>Our thoughts are with David, his wife and their daughter. With his parents and siblings. Have faith, be strong.</p>
<p>As we regain our footing, we&#8217;re reaching out to those of you in projects where David is involved to make sure there&#8217;s no slack. In the mean time, please contact one of the partners if you have any questions.</p>
<p>With love<br />
Tobias, Jonas and Christian</p>
<p>Contact information<br />
<a href="mailto:tobias@theamazingsociety.com">Tobias Franzén</a> +46 707 973 458,<br />
<a href="mailto:jonas@theamazingsociety.com">Jonas Bohlin</a> +46 708 837 292,<br />
<a href="mailto:christian@theamazingsociety.com">Christian Schaffner</a> +46 706 797 877</p>


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		<title>GM communication &#8211; trust &amp; crisis</title>
		<link>http://theamazingsociety.com/2009/02/gm-communication-trust-crisis/</link>
		<comments>http://theamazingsociety.com/2009/02/gm-communication-trust-crisis/#comments</comments>
		<pubDate>Thu, 19 Feb 2009 19:31:34 +0000</pubDate>
		<dc:creator>David Thulin</dc:creator>
				<category><![CDATA[Vardag]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[crisis communications]]></category>
		<category><![CDATA[GM]]></category>
		<category><![CDATA[online communications]]></category>

		<guid isPermaLink="false">http://www.theamazingsociety.com/?p=174</guid>
		<description><![CDATA[GM has long been a shining star in my world out of a communications perspective. They started (in my eyes) a newsroom trend, corporate Flickr trend, and much else. I have used them as an example in dozens of presentations. &#8230; <a href="http://theamazingsociety.com/2009/02/gm-communication-trust-crisis/">Läs mer <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>GM has long been a shining star in my world out of a communications perspective. They started (in my eyes) a newsroom trend, corporate Flickr trend, and much else. I have used them as an example in dozens of presentations. I have used Starbucks as well &#8211; particularly their &#8221;Rumor Response&#8221; section of the corporate website.</p>
<p>Unfortunately, this response has been quite unresponsive lately. Dead, in another word.</p>
<p>Now I found something else great by GM, and a reason to swap all those Starbucks screen shots for yet another shameless GM plug: the GM &#8221;<a title="GM Facts and Fiction" href="http://gmfactsandfiction.com" target="_blank">Facts an Fiction</a>&#8221; section. What they are doing here is in big bold text disrupting rumors and false statements. One particularly interesting &#8221;fact&#8221; was that their main brands are actually above average in independent quality indexes. (I &#8221;knew&#8221;, along with others I&#8217;m sure, that GM created cars of inferior quality.)</p>
<p>This section seems to be quite lively, and it is highly to-the-point. Clearly, they are tired of getting the same questions by journalists, and reading the same errors in papers and blogs. Oh, how I wish others could follow.</p>
<p>And I also wish that they would have been just a tad bit braver &#8211; they should have listed the false statements as well. In red. A regular corporate communications &#8221;Mythbusters&#8221;.</p>


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